Legal & Compliance

Data Deletion Instructions

Last updated: 18 Jul 2026

This page explains how you or your clinic can request deletion of account and personal data stored by Dento ERP, including data connected via WhatsApp/Meta integrations.

1. What Data We Store

Dento ERP stores account information (name, email, phone), clinic profile details, and operational records such as appointments, patients, billing, and messages, including data synced through connected WhatsApp/Meta conversations.

2. Requesting Deletion

To request deletion of your account or personal data, email info@webteampl.com from your registered email address with the subject "Data Deletion Request", or call +91 9225514022. Please include your clinic/account name so we can verify your request.

3. What Happens After a Request

Once we verify your identity and authority over the account, we permanently delete or anonymize the personal data associated with your account from our production systems, including any data received through connected WhatsApp/Meta integrations.

4. Data We May Retain

We may retain limited records where required for legal, accounting, billing, or fraud-prevention obligations, or where data is part of another clinic's operational records that we are not authorized to delete. Such data is kept only as long as legally necessary.

5. Timeline

We process verified deletion requests within 30 days and will confirm completion by email. If you have questions about the status of a request, contact us at info@webteampl.com.